TRAINING PROGRAMS

Hope Builders believes that young people don’t learn how to work by sitting in a classroom; therefore, each training program simulates the workforce and models real-world experiences. Hope Builders pays trainees a weekly $100 stipend and requires them to demonstrate that they are responsible and respectful by showing up every day, on time, drug free, dressed professionally and with a good attitude.

Training programs are 16-20 weeks long and delivered in a “boot camp” style—short-term, intensive, in cohorts of no more than 20 youth—to support completion. Training is from 8 A.M. – 4 P.M. daily and includes: basic skills remediation, financial assistance for childcare and transportation and 32 hours of both life skills and job readiness training.

Upon enrollment, youth may enroll in one of the following training programs:

BUSINESS APPLICATIONS

 

Business Applications is offered in partnership with Santa Ana College (SAC). Youth who complete the training, receive 17 credits and SAC’s Office Management Certificate. Coursework includes:

  • Office Procedures
  • Computer Fundamentals
  • Microsoft Certified Applications Specialist
  • Computer Keyboarding Speed and Accuracy Development
  • Computer Keyboarding Skills
  • Microsoft Word, Excel, PowerPoint & Outlook
  • Business Mathematics
  • Microsoft Excel Application Projects
  • Customer Service

CONSTRUCTION

 

Construction is accredited by the National Center for Construction Education and Research (NCCER) and teaches youth:

  • Work Ethics & Safety
  • Material Handling
  • Industry Related Math Proficiency
  • Hand Tools
  • Power Tools
  • Powder Actuated Tools
  • Construction Theory
  • Carpentry
  • Drywall Installation
  • Timely Frame Installation
  • Steel Framing
  • Solar Installation

Youth are certified with 10 hours of Occupational Safety and Health Administration (OSHA) training, AWP Certification, First Aid, Powder Actuated and Timely Frame Installation. Youth are also awarded a fully-equipped tool belt to bring with them to their eventual job site.

HEALTHCARE

 

Youth may enroll in either Clinical Medical Assisting (CMA) or Administrative Billing and Coding (ABC).

CMA prepares youth to work in the back office of a medical clinic or doctor’s office. The 400-hour curriculum focuses on:

  • Measuring Vital Signs
  • Preparing and Administering Medications
  • Basic Phlebotomy Skills
  • Pharmacology Basics, Math Dosage and Calculations
  • Assisting with Other Specialty Examinations
  • EKG & Pulmonary Procedures
  • HIPAA/OSHA Regulations
  • Electronic Health Record Training & Basic Computer Skills
  • Writing and Communication

ABC prepares youth for front office work. Training focuses on:

  • Medical Terminology
  • Health Insurance Knowledge
  • Processing Claims
  • Basic Computer Skills
  • Basic Administrative Procedures
  • Medical Billing Software
  • Medical Billing/Coding
  • Account Reconciliation
  • Electronic Health Records
  • Posting Payments
  • Writing and Communication

All youth receive Basic Life Support Certification from the American Red Cross.

INFORMATION TECHNOLOGY

 

Information Technology is offered in partnership with Santa Ana College (SAC). Youth who complete the training receive SAC’s Help Desk Certificate. Coursework includes:

  • Building Office and Home Networks
  • Computer Maintenance
  • Customer Service
  • Help Desk Skills
  • Operating Systems: Windows 8
  • Microsoft Word, Excel, PowerPoint
  • Technical Support